| Issue ID | 1538039 |
| Internal NHTSA # | 11180077 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2018 |
| File date | 04/02/19 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2018 mercedes-benz c300. The contact stated that the manufacturer failed to provide the remedy and part within a reasonable time frame pertaining to nhtsa campaign number: 18v850000 (steering). Mercedes-benz of delray (1001 linton blvd, delray beach, fl 33444, (561) 291-6095) stated that the part was not available and did not know when it would arrive. A loaner vehicle option was not provided. The manufacturer was contacted. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | BOCA RATON, FL |
| VIN pattern | 55SWF4JB3JUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |